COVID-19 Information

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City of Maple Ridge Response


The City of Maple Ridge continues to support the Province of BC’s Public Health response to the COVID-19 pandemic. Throughout the pandemic the City has provided essential City services as Fire and Police protection, water, sewer and road network maintenance. City Hall has reopened to the public following all Public Health guidelines and the Parks, recreation and Culture department has developed program delivery to ensure the safety of our customers and staff.
The City provides regular updates on any changes to our program offerings and facility openings via this web page and the City’s social media channels. We are also sharing information from the definitive public health sources to connect our citizens with the most up-to-date information on health orders.
The City of Maple Ridge reminds citizens that the authoritative source for information on COVID-19 and the upcoming immunization program is the BCCDC and Fraser Health and we urge citizens to follow their guidance on the appropriate action to take for the safety of you and your family. Look for more information in the ‘Getting the Facts’ section of this page.

City staff are monitoring the situation daily and any decision to escalate our front line response will be enacted based on recommendations of the Federal Government, Province of BC, BCCDC and Fraser Health. The City is standing with all levels of government on a coordinated response to COVID-19. The City of Maple Ridge, in accordance with the BC’s Public Health and WorkSafeBC guidelines, has developed a COVID-19 Exposure Plan for our facilities. You can view the plan at this link.

COVID-19 Testing

At this time, it is critically important for people living in the Fraser Health region to use the COVID-19 assessment tool and get tested as soon as you have COVID-19-like symptoms, even mild ones. Please don’t wait, and book or drop by one of our collection centres which are operated in partnership with local Divisions of Family Practice. People living in the Fraser Health region can find information about test collection centres by visiting Fraser Health’s website.

If you test positive

Complete the online contact tracing form available here right away if you test positive for COVID-19 and continue to self-isolate. Public Health will reach out to you in the coming days. Learn more here.

COVID-19 Immunization Program

The BC Government announced the BC Immunization program at the beginning of January and has modified the program based on the vaccine supply. Details of the broad plan can be found here.

For Maple Ridge citizens, Fraser Health will be coordinating and administering vaccinations based on the overall plan guidelines. The age based immunization bookings began on March 8 by phone and using the Fraser Health online booking system. Here is the link to the Fraser Health website with information on the Immunization Plan, who is eligible to make an appointment, how to book your appointment and the Immunization Clinic locations.

It is critical that you wait until you are eligible before phoning the booking line to ensure the phone system is not overloaded. If you have an elderly family member that requires assistance in booking their appointment, please designate one family member to help book the appointment rather than multiple people calling in. be patient and know that everyone who wants a vaccination will be able to get one as the program moves forward. As the BC Immunization Plan moves to the next phases, Fraser Health will be the definitive source of information on the timing and locations for Immunization Clinics. You may want to follow their social media channels to get the latest information.

It has been a long year, but we will get through this by following the Public Health Orders that are in place and not letting our guard down when we are so close to the immunization of our family and friends.

BC Immunization Plan

The BC Government has announced the BC Immunization Plan and Public Health teams have been administering COVID vaccines since the middle of December when the first vaccine was approved by Health Canada. The priority was getting vaccines to the most at risk citizens, our elders who are in care and those who are looking after their health. The plan has now moved to the next phase.

The overall timing of the plan has been modified based on the supply of vaccines, including the approval of four equally effective vaccines as of March 8, 2021. In addition, Public Health officials have determined that getting as many first doses of vaccines will be the priority for the BC Immunization Plan based on evidence in BB, and around the world, on the effectiveness of these new vaccines. Here is the link to the overall BC Immunization Plan.

Here in Maple Ridge, Fraser Health will be administering the immunization program. As you become eligible, you will be able to phone in or use the online booking system to get your vaccination appointment. Here is the link to get the information on eligibility and learn about the immunization clinic locations. Remember to ‘wait your turn’ and call or sign in to the website when your age group is eligible to keep the system from being overloaded.

These vaccines are all safe and Public Health officials urge you to take advantage of the first vaccine appointment that you can get. These website links will remain the definitive sources of information as we move through to the next phases off the mass immunization plan.

The BC Centre for Disease Control (BCCDC) has a website portal with information on the BC Immunization Plan and resources to help understand how these vaccines were developed and tested. The BCCDC has been working with their colleagues across the country and around the world sharing data on the vaccines and the impacts of the immunization program in stopping the spread of COVID-19. We encourage you to visit this link to get all of the facts.
The more people that get vaccinated, the faster we can return to more normal interactions in our community. Vaccinations protect both you and those around you.

City Facilities

Vaccine Cards


In accordance with the Public Health Order, proof of vaccination (September 13 for first dose and October 24 for second dose) and a piece of valid government photo ID (ID will only be required for 19Y+) will be required for adults 12Y+ for social and recreational activities deemed higher-risk by the health authorities. Please note that masks are mandatory for 5Y+ in all indoor public spaces (please see Masks Mandatory tab on our Registration Page for more details).

Maple Ridge Leisure Centre

If you’re a customer 12Y+ looking to participate in the following activities, you will be required to show proof of vaccination (September 13 first dose and October 24 second dose) and a piece of valid government photo ID (like a BC driver’s license, BC Services Card or passport) at the Maple Ridge Leisure Centre (Please note the valid government ID will only be required for 19Y+):

As per the Provincial Public Health Order, the following activities within the Maple Ridge Leisure Centre do not require proof of vaccination:

  • Use of the Aquatics facility (drop-in pool, Aqua Fitness, etc)
  • Supporting a child/dependent as a parent/guardian (parent participation programs, preschool swimming lessons, etc)
  • Providing one-on-one support in registered or drop-in programs and activities
  • Volunteering to support child/youth programs and activities
  • Pick-up/drop-off in the lobby
  • Youth Specific Programs
  • General enquiries at the front counter

For full details on how to obtain your vaccine card, please visit www.gov.bc.ca/vaccinecard

Greg Moore Youth Centre

Youth recreation is exempt from proof of vaccination; the Greg Moore Youth Centre will continue welcoming youth 12Y-18Y to participate in drop-in and registered programming (youth lounge, active area, etc).

Planet Ice - Maple Ridge

If you’re an adult 12Y+ looking to participate in ice sports, you will be required to show proof of vaccination (September 13 first dose and October 23 second dose) at Planet Ice – Maple Ridge.

As per the Provincial Public Health Order, public skate and other skating activities not defined as an ice sport do not require proof of vaccination. In addition, vaccination proof is not required for:

  • Supporting a child/dependent as a parent/guardian
  • Providing one-on-one support in registered or drop-in programs and activities
  • Volunteering to support child/youth programs and activities
  • Pick-up/drop-off in the lobby
  • General enquiries at the front counter

For full details on how to obtain your vaccine card, please visit www.gov.bc.ca/vaccinecard

Masks Mandatory

By public health order by the Government of British Columbia, masks are required in all public indoor settings for all people 5Y+. 

This includes:
  • Malls, shopping centres
  • Grocery and liquor stores
  • Airports
  • Coffee shops
  • On public transportation, in a taxi or ride-sharing vehicle
  • Libraries
  • Clothing and retail stores
  • Areas of office buildings where services to the public are provided
  • Common areas of sport and fitness centres when not engaged in physical activity
  • Common areas of post-secondary institutions and non-profit organizations
  • Inside schools for all K to 12 staff, visitors and students in grades 4 to 12
  • Drug stores
  • Community centres
  • Recreation centres
  • City Halls
  • Restaurants, pubs and bars when not seated at a table
There are exemptions for:

  • People with health conditions or with physical, cognitive or mental impairments who cannot wear one
  • People who cannot remove a mask on their own
  • Children under the age of 5
  • People who need to remove their masks to communicate due to another person's hearing impairment
A face shield is not a substitute for a mask as it has an opening below the mouth.

City Hall

As of April 20, 2021 it will be Virtual Service only for Development Services enquiries.
City Hall is available for in-person visits at both the Finance Counter and Building, Planning & Engineering Counter. Citizens can enter via the west entrance (on the side where the Maple Ridge Public Library entrance is located) where they will be greeted by one of our Staff Ambassadors who will do a health screening and continue to control the number of people on site to protect the health of our customers and staff. We continue to provide masks to our visitors as the BC Immunization Program continues. We will review and adapt our safety program as the BC Restart Plan continues.

The Operations Centre and the Randy Herman Community Safety Building remain closed to the public.

You can continue to use the contact information below for development services enquiries:


Building Department

General Information:
website: www.mapleridge.ca/184
email: buildingenquiries@mapleridge.ca
phone: 604-467-7311
fax: 604-467-7461

Inspections:
website: www.mapleridge.ca/207
email: inspectionrequests@mapleridge.ca

Permit Forms:
website: www.mapleridge.ca/190

Planning Department

website: www.mapleridge.ca/152
email: planning@mapleridge.ca
phone: 604-467-7341
fax: 604-466-4327

Engineering Department

website: www.mapleridge.ca/391
email: engineering@mapleridge.ca
phone: 604-467-7339
fax: 604-467-7461



Maple Ridge Parks, Recreation & Culture



All programs and services offered by the City are closely monitored on an ongoing basis to ensure the necessary protocols are in place to reduce the spread of COVID-19. We review all Public Health Orders upon release and seek clarification on specific recommendations from the provincial public health office and our regional public health authority when needed. This is done in collaboration with the provincial Recreation and Parks Association (BCRPA) and neighbouring municipalities.

The most up to date listing of available registered programs is available on our registration page and non-registered programs are available on our drop-in activities pageYou will be contacted via email should any of your registered activities or bookings be affected and receive a refund. Please expect temporary delays at our registration email and phone line (604-467-7422) while we work through the details of these cancellations. 

Quick Links for Full Details

Gatherings - Festivals & Events
Maple Ridge Parks, Recreation & Culture (PRC) is working hard to continue running innovative, safe activities throughout the year. While our signature events have looked different than past years, we have successfully run Summer Happenings (drive-in movies and physically distant outdoor concerts) and Celebrate the Night (drive-in lights/laser show and livestream concert) among other activations. Our safety plans have included requiring pre-registration, timed entry, additional cleaning procedures, masks, breaks between groups and contact tracing information, to safely comply with the PHO. Our events will be advertised on the Parks, Recreation & Culture site and our City's Facebook Page


Maple Ridge Fire and Rescue

Effective Monday, June 30, 2021, at noon, recreational fires, better known as campfires, are permitted only within the ‘Open to Burning Area’ of the City of Maple Ridge provided that all provisions of the Outdoor Burning Regulations are followed. To learn the details of what is and isn't permitted at this time, please visit here.

COVID-19 Information Sources for Businesses

As the COVID situation continues to evolve, the City of Maple Ridge Economic Development Department is committed to keeping our business community up-to-date with the latest information from the federal and provincial government for employers and businesses. View the Economic Development's COVID-19 Information Sources for Businesses resource for more information. 

Information Resources on BC’s COVID-19 Response


The BC Centre for Disease Control has been providing regular updates to citizens on the response to the  Novel Coronavirus (COVID-19). They have developed a comprehensive information page for citizens. 

Fraser Health has also updated their website with information for citizens.

The most frequently asked question is ‘how can I protect myself and my family from getting the virus?

The answer from the FAQ is that you should follow the same advice that public health officials recommend for the cold and flu season:
  1. The most important thing you can do to prevent Coronavirus and other illnesses is to wash your hands regularly and avoid touching your face.
  2. Cover your mouth when you cough or sneeze so you're not exposing other people.
  3. If you are sick yourself, stay away from others. Contact your health-care provider ahead of time so you can be safely assessed. HealthLink BC will provide advice and can be contacted by dialing 8-1-1.
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​Getting the Facts

The City of Maple Ridge has developed a list of websites and social media channels to provide you with the latest updates as the COVID-19 response continues. In addition, we have curated social media links to help connect you with authoritative sources of information to help you get the facts so you can be help us spread the correct information to your family and friends. 

You can link to the information here or by clicking on the “Getting the facts. Sharing the facts.’ menu item on the left side of the page.

City of Maple Ridge News Release Links Related to COVID-19 Response


May 3, 2021: Virtual Services Extended Until May 26
April 20, 2021: 
City Returns to Virtual Services at Development Services Counter
December 3, 2020: 
City Launches E-Commerce Support Program for Small Businesses
November 10, 2020: City of Maple Ridge to Hold Virtual Remembrance Day Ceremony
October 13, 2020: Maple Ridge to Extend Temporary Patio Program and Allow for Winterization
October 1, 2020: 
Maple Ridge City Hall Reopens Monday, October 5 for Counter Service
September 14, 2020: Maple Ridge Leisure Centre Pools to Reopen September 28, 2020
August 21, 2020: 
City of Maple Ridge Supports New Provincial Enforcement Measures
 July 13, 2020: Maple Ridge Reopens Outdoor Pool, Fitness Centre and Launches Outdoor Fitness Class
June 15, 2020: Maple Ridge Council Endorses Expedited Outdoor Patio Approval Process
June 11, 2020: Basketball Courts and Spray Parks Set To Reopen
June 04, 2020: Maple Ridge Salutes 2020 Graduates with Light Display & Community Cheer
May 28, 2020: City of Maple Ridge Reopening Playgrounds Effective June 1
May 15, 2020: Maple Ridge Supports BC Restart Plan and Announces Reopening of Selected Park Amenities 
May 01, 2020: Council Unanimously Supports Request for Emergency Transit Funding
April 30, 2020: Maple Ridge City Council Delays Property Tax Penalty Date to October 1
April 28, 2020: Maple Ridge Launches Online Fitness Videos
April 22, 2020: TransLink Service Reduction Impacts Maple Ridge
April 21, 2020: Maple Ridge General Update for Citizens on COVID-19 Response
April 17, 2020: City of Maple Ridge Responds to Provincial Property Tax Framework Announcement
April 16, 2020: Maple Ridge Backs Regional Call for Emergency Funding for TransLink
April 01, 2020: Chamber and BIA Collaborate on COVID-19 Service Lists
March 31, 2020: City of Maple Ridge Issues an Immediate Open Air Burning Ban
March 26, 2020: City of Maple Ridge Enhanced Enforcement Measures
March 19, 2020: City of Maple Ridge Takes Steps to limit the Spread of COVID-19
March 17, 2020: Maple Ridge Recreation and Culture Facilities Close Based on BCCDC Recommendation

Video Updates