The City of Maple Ridge strives to ensure that all residents and visitors are welcome and endeavors to build a community that is accessible, and inclusive. The City is committed to exploring, identifying and removing barriers that may prevent people from participating to help ensure people are valued and involved in all aspects of community life. We recognize individual differences and strive to create a community where everyone feels welcomed, supported, and accepted.
The Municipal Advisory Committee on Accessibility and Inclusiveness (MACAI)
The Municipal Advisory Committee on Accessibility and Inclusiveness (MACAI) provides strategic guidance and recommendations to Council on policies, programs and designs to improve accessibility and inclusion for community members living with disabilities in Maple Ridge.
To learn more about this Committee, please click here to visit their info page.
City of Maple Ridge Accessibility Strategy (Updated and Endorsed June 2026)
Based on feedback received throughout a yearlong engagement process, the City of Maple Ridge has created and adopted the City of Maple Ridge Accessibility and Inclusion Strategy.
The Strategy is a key result of the Accessible BC Act, passed in June 2021, which aims to make British Columbia a barrier-free province by addressing physical, systemic and attitudinal barriers to accessibility and inclusion.
Click here to explore our Accessibility and Inclusion Strategy.
Help Us Improve Accessibility & Inclusion in Maple Ridge
Residents are invited to share with City staff any barriers you have experienced when accessing City programs or services.
Click here to share your experience or feedback via our Feedback Portal.
If you require staff support to complete this form, please email accessibility@mapleridge.ca, or accessible@mapleridge.ca or call 604-467-7355.
Maple Ridge Accessibility Awards
Once a year MACAI reaches out to the people of our community to identify and nominate ‘Community Champions’ who have made a positive difference in the lives of individuals living with disabilities within our community.
To nominate someone for this year's award, or to read more about this process, and past recipients, please visit the MACAI webpage.
Accessibility and Inclusion at Community Events
Signature and community events are an important part of community life in Maple Ridge. They bring residents and visitors together to celebrate local culture, build community pride, support local businesses, and create memorable shared experiences. From seasonal festivals and neighbourhood gatherings to larger city-wide celebrations, these events help strengthen connections and showcase the unique spirit of our community.
Creating inclusive events is equally important. Ensuring that persons with disabilities can access, participate in, and enjoy community events helps foster belonging, respect, and equity. When accessibility is considered in event planning—through thoughtful design, clear information, and reduced barriers—events become more welcoming and enjoyable for everyone.
By supporting both vibrant community events and meaningful inclusion, Maple Ridge helps create spaces where all residents and visitors feel valued, connected, and able to take part.
Giving Back to Your Community: Sponsorship Opportunities
Contact our team to inquire about Sponsorship Opportunities to support the following at our City events:
- Sensory/ Calming Spaces
- American Sign Language Interpretation (Information coming soon December 2027)
Website Accessibility
This website is designed with the aim to be accessible to the widest possible audience, regardless of technology or ability in line with Web Content Accessibility Guidelines version 2.1 AA standard.
Specifically, our website has been designed with the following accessibility guidelines in mind:
- The standard font used throughout the site has been chosen to be easily legible
- Wherever possible, we use text instead of graphics to reduce the download time of pages and increase your control
- Our pages are designed to display responsively without the need for a horizontal scroll bar on any device
- No information is exclusively conveyed using colour. This doesn't mean that colours are not used to organize information; instead it means there are also other, non-colour dependent ways of doing this
- All images and hyperlinks, where appropriate, have an alternative text attribute. This means when an image or hyperlink is conveying important information its content is described with alternative text
- If you have difficulty accessing the site or have any comments or feedback, please do not hesitate to contact us at Enquiries@MapleRidge.ca
Accessibility Tools
In addition to the accessibility-compliant design of the new website, the City has added an additional accessibility tool that can further customize the user’s online experience on the City’s website. This accessibility tool can be enabled by the user either hitting the tab key when the page first loads or by clicking the blue accessibility menu icon that appears on the right side of the page. The user can then customize their personal viewing settings, including language translation.