Emergency Contact Information

The steps you take now to prepare yourself, your home, and your business in an emergency will not only protect your safety but also aid in a swift recovery.

We encourage you to use these resources to help plan for an emergency. 

Emergency Alert Contacts

City of Maple Ridge Emergency Management Department 

Follow the City of Maple Ridge on social media:

Sign up to receive City emergency alerts by downloading the free Alert Maple Ridge app to stay up-to-date with emergency alerts in the case of fires, floods, earthquakes, storms and other hazards. These alerts will also be available at alertable.ca. Alerts deliver crucial information and safety instructions to keep you safe — download the app today. Check out Alert Maple Ridge for more information.

You can also tune your radio to CKNW – 980 AM to receive emergency instructions. Information specific to Maple Ridge will be broadcast, as appropriate, at regular intervals.

Emergency Info BC

Current and official information during an emergency.

Drive BC

Road closures, events and interruptions.

BC Wildfire Services

Report an Emergency


Report an emergency that requires immediate action from police, fire or ambulance. 

Text with 9-1-1 is now available in BC! If you are deaf, hard of hearing or speech impaired, you can register to text with 9-1-1


  • Fire Department: 604-463-5880
  • Ridge Meadows RCMP: 604-463-6251

BC Hydro

Report a power outage to BC Hydro: 1 888 POWERON (1-888-769-3766), or text *49376 (*HYDRO)

Natural Gas Leak

To report a natural gas leak call the FortisBC Emergency Line at 1-800-663-9911 (24 hours) or 9-1-1.

Enviromental Emergency

Maple Ridge Environmental Affairs Group during regular working hours at 604-467-7499. 

Outside of regular office hours, please contact one of the following agency hotlines:

Fish Kills or Destruction of Habitat

Tel: 604-666-3500 (Division of Fisheries and Oceans [DFO] 24-hour Hotline)
Tel: 1-800-663-9453 (Ministry of Environment [MoE] Hotline)

Hazardous Spills

Tel: 604-666-6100 (Environment Canada 24-hour Hotline)
Tel: 1-800-663-3456 (MoE Provincial Emergency Program)
Tel: 604-666-3500 (DFO 24-hour Hotline)

Extreme Erosion Sedimentation or Flooding

Tel: 1-800-663-3456 (MoE Provincial Emergency Program)

Sewer Main Breaks, Water Main Breaks, Water Line Shut-Off, Flooding

Tel: 604-463-9581 (City of Maple Ridge After-Hours Emergency)