Program Registration

Online registration is available 24/7. You can log into your account and find your program fit to get started, or use the interface available on this page.

You can call 604-467-7422 to register during our Phone-In Hours.

Please Note: When we are experiencing high volumes of calls, please remain on hold to secure your spot in the queue. Unable to hold? Book online. If your call is regarding cancellations, changes to an existing registration, or a non-urgent inquiry, please email Registration@MapleRidge.ca.

Phone-In Hours (604-467-7422)

• Mon–Fri | 8 am–8 pm
• Sat/Sun | 8 am–7 pm
• Stat Holidays | 8:30 am–3 pm
  • View our Holiday Hours

Visit our Customer Experience team at the Maple Ridge Leisure Centre (11925 Haney Place) or the Albion Community Centre (24165 104 Avenue) during our Hours of Operation. 

Why We’re Updating Our Program Refund Policy

We’ve continued to experience challenges with program withdrawals near or at the program start date. As a result, some programs have unfilled spots while waitlisted customers miss the chance to join.

This update aims to encourage early withdrawal thereby providing waitlisted customers a better chance to join and ensuring available spots are filled. 

Updated Program Refund Policy

Effective January 1, 2025, we will be updating our program refund policy for our registered programs. 

Please email Registration@MapleRidge.ca with at least 7 days notice to receive your refund and free your space up to those who are waitlisted. While you may call 604-467-7422 to cancel your registration, we do experience a high volume of calls and you may be placed on hold while we work through the queue. 

A full refund will be processed or full credit will be applied to your Customer Account.

Requests must be accompanied with a medical certificate and received prior to the end of the program. Some exceptions apply.

Class transfers may be possible based on availability. All class transfers follow the cancellation/refund policy.

We want to provide opportunities to all users to engage in our Fitness and Sport services.

Waitlisted participants will now have 12 hours to either confirm or decline your spot in your desired fitness or sport program. See below for videos of how to confirm and decline a spot.

Login, or Create an Account

Yes, navigate to login or create an account. 

At the top of the page it will say "Don’t have a login? Sign Up". Select Sign Up and follow the prompts. 

A temporary password will be emailed to you from Communication@Perfectmind.com. Click the link in the email and create your own secure password. 

If you have forgotten or would like to reset your password, select the "Forgot password?" link on the login page.

View your schedules by signing into your account, clicking on the "My Profile" (top left) and scrolling down to your schedule. 

Yes. View our Online Withdrawal help file.