Maple Ridge, B.C., Dec 11, 2024 – The City of Maple Ridge is advising residents to use alternative methods to pay their bills during the ongoing Canada Post labour dispute.
The City’s utility, property tax, dog licence, and business licence renewal accounts can be accessed through MyCity, a secure online service that allows residents and businesses to check account balances and select the option to receive their next tax or utility bill by email.
To register for a MyCity account, the account number and access code from a recent notice or invoice will be needed.
Due to the postal strike, mailed notices will be delayed for the following:
- Business licence renewal notices (Due Dec. 31, 2024)
- Dog licence renewal notices (Due Jan. 31, 2025)
- Property tax notices that have amended balances
- Customers who received their 2024 amended tax notice late will be given an extended due date.
To avoid late fees, interest charges, or penalties as per City bylaws, residents are advised to create and login to a MyCity account to confirm account balances and use alternative payment options.
- City Website (dog and business licences): Pay at MapleRidge.ca/eServices. To request account information or an email of your notice call the Bylaw Department at 604-467-7305.
- Financial Institutions (property taxes and utilities)
- Online using your 10-digit folio number. E-transfers are not accepted.
- Call your financial institution to arrange payment.
- Paymentus (property taxes and utilities): Pay using Paymentus, a third-party payment service at ipn.paymentus.com/otp/stde/dmr or by phone at 1-855-480-9594 (1.75% service fee will apply).
- In-Person (all): Visit City Hall during regular business hours Monday through Friday from 8:00 am to 4:00 pm (except statutory holidays) to pay by debit, cheque, or cash. Payment for dog and business licence renewals can be made at:
- The Bylaw, Licensing & Community Safety Department, 11960 Edge St. (licence will be printed and provided immediately)
- The Finance Department (licence will be mailed after the Canada Post labour dispute)
- 24-Hours Drop-Off Box (all): A secure drop-off box is located at City Hall. Drop your cheque payable to the City of Maple Ridge and include your account information with your payment.
- Vendor Payments: Vendors expecting a payment by cheque can visit City Hall in-person to pick-up payment. Invoices can be sent to Accounts.Payable@MapleRidge.ca and vendors can sign up to receive direct deposit by submitting an Accounts Payable Direct Deposit Enrollment Form at MapleRidge.ca/BidOpportunities.
Sign Up for MyCity:
MyCity allows you to access your City account information 24 hours a day.
- Sign up to select the option to have Property Tax Notices and Utility Bills emailed
- View your current and past notices, bills, and invoices
- Check your account balance and view your account payment history
- Have one convenient place for property tax, utility, business licence, and dog licence account information
For more information or assistance, please visit MapleRidge.ca/eServices.
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For additional information, contact:
Pardeep Purewal, Senior Manager, Corporate Communications & Public Engagement
T 604 466 4319 E PPurewal@MapleRidge.ca