The City of Maple Ridge is committed to engaging and communicating with the community in support of building an inclusive and vibrant City.
Take the 2025 Community Survey (deadline November 24)
We're inviting all Maple Ridge residents 18 years and older to take part in the 2025 Community Survey, an important opportunity to provide feedback on City services, quality of life, and community priorities.
Learn more at MapleRidge.ca/2025CommunitySurvey.
Community Engagement Framework
Well-planned and authentic community engagement supports effective decision-making and better outcomes and ensures members of the public are more informed and connected.
The City's Community Engagement Framework was developed through two phases of community engagements, extensive research, and reviewing best practices. The Framework was approved by Council in March 2025 and outlines how the City will engage with the public in a way that is consistent, transparent, and accessible and will help ensure that diverse perspectives are considered in decision-making.
The Framework is based on the established practices of the International Association for Public Participation (IAP2), which provides a spectrum of public participation levels ranging from informing to empowering people in decisions that affect their lives.
To support the new Framework, Council also approved updates in March 2025 to the City’s Corporate Communications and Engagement Policy. These updates ensure alignment with the Framework’s principles and reinforce the City’s commitment to clear, consistent, and inclusive communication.
Objectives
The objectives of the Community Engagement Framework are to:
- Foster collaborative and inclusive relationships with residents, businesses, and community
organizations. - Guide when, how, and why the City engages with the community, including when it will inform
versus seek input on a decision to ensure consistency, transparency, and accessibility. - Explain how decisions are made and the factors that inform them, including engagement.
- Promote diverse and meaningful participation through clear guidelines that foster inclusivity.
- Equip staff with standardized tools, methods, and processes to deliver timely, effective, and
inclusive community engagements.
View the complete Community Engagement Framework here!
For details on how the Framework was developed, including engagement result summaries, visit Engage.MapleRidge.ca/Engagement-Framework.
Engage Maple Ridge - Our Community Engagement Platform
Engage.MapleRidge.ca is the City's online community engagement platform for encouraging public participation and promoting a two-way dialogue with the community.
Information and feedback received through the platform informs Council's decisions on a wide variety of matters. The platform provides a range of options for feedback and discussion and gives the City a deeper understanding of the community's priorities.
The interactive tools available through Engage Maple Ridge include surveys, short polls, forums, mapping of relevant places, and more.
Visit Engage.MapleRidge.ca to view engagement projects and sign up to receive updates on the projects that interest you!
Corporate Communications and Public Engagement Strategy
In 2022, the City developed a Corporate Communications and Public Engagement Strategy that established a specific set of actions to both help the City more effectively communicate with residents, as well as enhance how we engage with the community on projects, gather information, and implement feedback.
Our aim is to ensure that the community is aware of and engaged with City services and initiatives, and that the organization is responsive to what it hears - working together with the community and partners to shape the future of Maple Ridge.