- Support for Residents
- Alert Maple Ridge
Alert Maple Ridge
To stay informed during emergencies, the City of Maple Ridge is encouraging residents to sign up for Alert Maple Ridge to receive emergency alerts. The communications service which is powered by Voyent Alert, notifies subscribers of emergencies like fires, floods, storms and other hazards in the community.
We have rebranded the service to Alert Maple Ridge (powered by Voyent Alert) and is expanding the use to send out additional notifications.
Coming soon – Facility notices, road closures and traffic impacts
In an effort to provide more streamlined service, in the coming months, residents will be able to use the service to receive additional notifications related to facility and program/service impacts such as pool closures, road work and traffic impacts.
Residents will have the option to choose what type of notifications they would like to receive and whether they prefer to receive alerts through a mobile app, email and/or text message.
Those who sign up can also identify locations of interest to receive information targeted to a geographical location of their choice.
The City will be reaching out to subscribers who previously signed up to receive notifications through our website to advise that they will be receiving notifications through Alert Maple Ridge. Subscribers will have the option to unsubscribe or can follow the instructions to customize their experience with the new service.
How To Register?
Registration is FREE, simple and totally anonymous.
Mobile App Users: Download and install Voyent Alert! from the Apple or Google Play app stores.
Email, Phone or text Users: Click here to register online to receive email, phone or text-based alerts
What Can You Expect?
ALERT MAPLE RIDGE provides informative communications. Critical information such as the distance and direction from an incident, and preferred evacuation routes from your followed locations may be provided.
Follow Multiple Locations
ALERT MAPLE RIDGE allows you to create and follow multiple locations such as “Kids School” or “Mom’s House”. Any event or communication related to your followed locations will be forwarded to you along your preferred communication channel.
Communications Your Way
Receive alerts over a wide variety of communication channels including mobile apps, text/SMS alerting, email or voice dial. You can register for one or more communication channels.
No Message Fatigue
Smart alerting capabilities ensure that you will only get notified when a communication is relevant to your or one of the locations you are following.