Maple Ridge, B.C., March 10, 2025 – The City of Maple Ridge has launched a new online building permit application portal to improve efficiency, reduce delays, and enhance the customer experience for builders, developers, and homeowners.
The new online portal allows applicants to submit paperless applications for new home permits anytime, anywhere, with the ability to save their work and modify submissions later. Multiple City staff teams can now review documents simultaneously, significantly accelerating the approval process.
“We’re committed to improving transparency and efficiency in our building permit process,” said Mayor Dan Ruimy. “This new online portal helps us reach our goals of improving our customer experience and meeting housing and economic needs faster for our growing community.”
Key Portal Features:
- User-Friendly System: A streamlined, secure experience allows users to save and modify applications for maximum convenience and accuracy.
- Accelerated Reviews: Applications are reviewed simultaneously by staff in building, engineering, environmental, parks, and planning departments, reducing permit approval times.
- One-Stop Web Resources: A new information hub guides applicants through a step-by-step permitting process, providing clear, concise information on compliance, documents, and applications.
- Certified Professional Program Integration: Developers using the Certified Professional Program can submit residential or mixed-use permit applications through the portal.
- Enhanced Transparency: The City will soon publish expected permit processing times to improve accountability and consistency.
“The new paperless online application portal is an efficiency game-changer for our staff and customers while maintaining our rigorous safety standards,” said James Stiver, Director of Building, Development, and Planning. “We encourage builders and developers to set up an account, test the new portal, and share their feedback to help us keep improving our processes.”
To get started, applicants can visit MapleRidge.ca/Build, review key information on the New Home Construction Permits page, then select apply to create an account and begin a five-step process. The system conveniently allows applicants to pause, save progress, and return later to modify submissions as needed, all within a single digital platform.
Driving Housing Growth
Since June 2024, Maple Ridge has processed 325 residential permit applications, achieving 61% of its year-one provincial-mandated housing target of 612 new homes. With 16,700 residential lots available, the streamlined portal is key to accelerating housing approvals and reaching the City’s 2029 target of 3,954 new homes.
Over 150 rezoning applications and 400 residential building permit applications are currently in progress, supported by strategic initiatives like the City’s Maple Ridge Moves Plan, which focuses on expanding the City’s roads, transportation and infrastructure projects, including the Abernethy widening, 240 Street bridge, and Bus Rapid Transit (BRT).
The portal for new home construction permits is one of the broader efforts underway highlighting the City’s dedication to meeting housing needs, business readiness and economic growth. Online portal applications for other building permit types will also be accepted in the near future.
For more information about the new online building permit application portal or to apply for a building permit, visit MapleRidge.ca/Build.
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Media Contact:
Pardeep Purewal, Senior Manager Corporate Communications and Public Engagement
T 604 466 4319 C 778 955 4249
E media@mapleridge.ca