Microsoft Outage; Email and Other Online Services May be Impacted

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An icon of a wired computer mouse sits inside a white triangle overtop a blue-tinted image of a person checking their phone while seated at a computer.

UPDATE 2 - Friday, Nov. 13 7:30 AM

Email services are starting to be restored following a North America-wide Microsoft issue affecting email and calendar services. However, City email services may continue to be impacted throughout the day.

To reach the City, please call our main line at 604-463-5221 or find the appropriate   department at MapleRidge.ca/Directory.

Concerns can also be submitted at MapleRidge.ca/Report.

We will provide an update once services are fully restored.
 

UPDATE 1 - Thursday, Nov. 12 1:00 PM

The City is currently unable to receive email due to a North America-wide Microsoft issue affecting email and calendar services. Other Microsoft services may also be impacted.
The City is currently working with the vendor to resolve the issue as soon as possible, but we are currently unable to respond to inquiries sent by email. 
 
To contact the City, please call our Main Line at Main Line: 604-463-5221 or the applicable department by referring to the directory at MapleRidge.ca/Directory or submit a Report a Concern form at MapleRidge.ca/Report.
 
Frequently Called Numbers:
  • Building: 604-467-7311
  • Recreation: 604-467-7422
  • Revenue Services: 604-467-7336

We will update this page once further information has become available, and thank you for your patience.