Bylaw Notice (Ticket)

When City staff's efforts to obtain voluntary compliance with City bylaws have failed, Bylaw Compliance Officers must decide whether the contravention of a bylaw requires enforcement by issuance of a Bylaw Notice (ticket). 

For information and penalties under the Bylaw Notice program, please refer to the City of Maple Ridge Bylaw Notice Enforcement Bylaw. 

Bylaw Notice (ticket)Disputes

Once you pay your Bylaw Notice (ticket), you can no longer dispute it. All disputes must be submitted in writing within 14 days of the date of issue shown on the Bylaw Notice (ticket). You may complete the backside of the Bylaw Notice (ticket) or print off the Notice of Appeal form and send it to the Bylaw, Licensing & Community Safety Department. To ensure a consistent and equitable process, the City does not accept disputes over the phone or while Officers are in the field. If you are disputing more than one Bylaw Notice, you must submit a Bylaw Notice dispute form for each Bylaw Notice (ticket) you wish to dispute or complete the back of each Notice and submit, per instructions on the Notice. 

Payments

Options to pay a Bylaw Notice (ticket) issued by the City of Maple Ridge are as follows:

• online with Visa or MasterCard 
• in person with cash, Visa, MasterCard, American Express or debit card at the Bylaw, Licensing & Community Safety Department or at the Property Tax counter
• over the phone with a Visa, MasterCard or American Express at 604-467-7305 (press 2 for ticket payments)

Pay Ticket Online Now

Bylaw Notice (ticket) Adjudication process

The Bylaw Notice and Adjudication system is set out in the Provincial Government's Local Government Bylaw Notice Enforcement Act. It is comprised of professional and independent adjudicators, local government, and the Province of British Columbia to ensure that bylaw matters are resolved through a streamlined and legal process. This not only saves taxpayer dollars, but also allows provincial and municipal resources to be used more efficiently and effectively. This administrative system is an alternative to the Provincial Court for resolving minor local government bylaw contraventions.

Dispute & Adjudication process

• After the dispute has been received, a Screening Officer reviews the details provided by the disputant and the issuing Officer.
• The Screening Officer will contact the disputant to obtain any further information and communicate their findings resulting in the Bylaw Notice being cancelled OR the Bylaw Notice not being cancelled.
• If the Bylaw Notice is cancelled, no further action is required by the disputant.
• If the Bylaw Notice is not cancelled, the disputant will be required to make payment or confirm that they wish to proceed to an adjudication hearing.
• Once an adjudication hearing is scheduled, the disputant can only cancel the adjudication hearing by paying the Bylaw Notice prior to the hearing date. 
• Adjudication appearance options are available: 
  • In person: Personal attendance is required by the disputant. By selecting this option, the adjudicator will consider the written reason for dispute, any documents submitted and any verbal statements may be made in person. 
  • By phone: Personal attendance (via telephone conference) is required by the disputant. By selecting this option, the adjudicator will consider the written reason for dispute, any documents submitted and any verbal statements may made by phone. 
  • In writing: Personal attendance is not required by the disputant. By selecting this option, the adjudicator will only consider the written reason for dispute and any documents submitted to make their decision. The adjudication decision will be sent to the disputant along with payment instructions if applicable. 
• Once an adjudication date has been scheduled the disputant will receive an adjudication package via mail prior to the hearing date.

Adjudication Hearing process

At the Adjudication hearing, evidence is presented and the adjudicator decides if an offence did or did not occur. The adjudicator may not reduce the penalty.

• If the adjudicator finds that an offence did occur, the non-discounted Bylaw Notice must be paid in full, plus an additional $25 administrative fee.
• If the adjudicator finds that an offence did not occur, the Bylaw Notice is cancelled and no penalties are assessed.