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1. What if I have a membership and want to sign up for Group Fitness (land and water)?

As of March 17 all MRLC memberships were frozen due to COVID-19. Membership pass holders have the option to unfreeze or continue to freeze their account. Members can choose what registration method works best for them – either pay-as-you-go or using their MRLC membership.

2. Do I have to use my membership to pay for Group Fitness (land and water)?

No. Pass holders are not required to use their memberships. You have the option to pay-as-you-go for registration. Be aware that if you have chose to unfreeze your account, you cannot refreeze it. 

3. Why do I have to register for Group Fitness (land and water) instead of dropping in?

To ensure the safety of patrons, staff and our community registration for Group Fitness (land and water) is mandatory. Registration allows us to track who is in our building and when and to ensure maximum participation numbers are monitored.  Controlling the access to a building/facility is a recommendation of the Provincial Health Officer and Worksafe BC. 

4. How have Group Fitness classes (land and water) changed to help mitigate the spread of COVID-19?

New practices and procedures were created to ensure the safety of our patrons, community and staff. Some of the measures include:

• increasing the distance between patrons to allow for the proper physical distancing to take place (2.5 metres)
• minimizing and removing equipment provided in classes 
• reducing the number of patrons allowed in the class 

In addition to the measures taken above, there is increased COVID-19 related signage in our classes to ensure that all participants are informed on signs, symptoms and risks of participating during the COVID-19 pandemic.

5. What do I need to bring to my registered Group Fitness Class?

Please come prepared to work out. We ask that you bring minimal items with you. There will be no access to lockers, cubbies, or water fountains (bottle filling stations are open). If you need to bring a bag, keep it small. Please bring a yoga mat for yoga classes and/or a towel for floor exercises.

6. Can I get changed at the Leisure Centre for my Group Fitness class that takes place in the pool?

Because of the environment, we will have limited change facilities available for use after your class. Please come with your swimwear underneath clothing that can be quickly changed out of on the deck. Change facilities will be available after your class only.

7. How and where do I access my land or water Group Fitness class?

All group fitness classes will take place inside of the Maple Ridge Leisure Centre. For Group Fitness please wait outside of the front doors of the Maple Ridge Leisure Centre in the “Fitness” line-up. For Aqua-fit please line up in the Pool line-up. A staff member will welcome you in. 

Participants should arrive no earlier than 10 minutes prior to their registered fitness class. 

8. Do I have to wear Personal Protection Equipment (PPE) when I attend a Group Fitness class (land or water)?

Users are required to wear a mask upon entry, while travelling to the program space, in the lobby and common hallways, washrooms and when exiting the facility. Masks are encouraged but not required when participating in physical activity except when in the pool. In other words, please do not wear your mask in the water. 

9. What do I do if I notice another patron who is not following the physical distancing rules or who is displaying symptoms of COVID-19?

If you notice another patron who is not following physical distancing rules or who may be displaying symptoms of COVID-19, please notify your Fitness Instructor.

10. What will happen if a Group Fitness participant (land or water) shows signs of COVID-19?

If a patron is exhibiting symptoms of COVID-19, PRC staff will ask that they do not attend the class and self-isolate for the recommended 14 days. A note will be made on the users account and they will be unable to register for any timeslots until their self-isolation is over.

11. How are you monitoring or keeping track of symptomatic patrons and if they are staying away from classes, patrons and the facility for the recommended 14 days?

All programs are by registration only. Should a patron or a participant leave a program due to illness, staff will make a note on their file and remove their registration access to any programs for the recommended 14 days. 

At the time of registration, patrons are aware and have acknowledged that at the time of participation they are symptom free. 

Before participating in any PRC program we ask that all participants perform a self-assessment. At this time they will answer a series of questions. Do I have a fever? Do I have a cough? Have I been exposed to COVID-19? Etc. If a patron answers yes to any of these questions they will be required to leave the area.

12. If a Group Fitness (land or water) participant or staff has tested positive for COVID-19 will I be notified?

The City will support Public Health in communicating community transmission occurrences.

13. Can I cancel my registration for Group Fitness classes (land or water)?

Yes. Cancellations can be done through email (registration@mapleridge.ca) or phone (604-467-7422) with 24 hour notice prior to your scheduled timeslot.