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1. What if I have a membership and want to sign up for Group Fitness?

As of March 17 all MRLC memberships were frozen due to COVID-19. Membership pass holders have the option to unfreeze or continue to freeze their account. Members can choose what registration method works best for them – either pay-as-you-go or using their MRLC membership.

2. Do I have to use my membership to pay for Group Fitness?

No. Pass holders are not required to use their memberships. You have the option to pay-as-you-go for registration. Be aware that if you have chose to unfreeze your account, you cannot refreeze it. 

3. Why do I have to register for Group Fitness instead of dropping in?

To ensure the safety of patrons, staff and our community registration for Group Fitness is mandatory. Registration allows us to track who is in our building and when and to ensure maximum participation numbers are monitored.  Controlling the access to a building/facility is a recommendation of the Provincial Health Officer and Worksafe BC. 

4. How have Group Fitness classes changed to help mitigate the spread of COVID-19?

New practices and procedures were created to ensure the safety of our patrons, community and staff. Some of the measures include:

• increasing the distance between patrons to allow for the proper physical distancing to take place
• minimizing and removing equipment provided in classes 
• reducing the number of patrons allowed in the class 

In addition to the measures taken above, there is increased COVID-19 related signage in our classes to ensure that all participants are informed on signs, symptoms and risks of participating during the COVID-19 pandemic.

5. What do I need to bring to my registered Group Fitness Class?

Please come prepared to work out. We ask that you bring minimal items with you. There will be no access to lockers, cubbies, washrooms or water fountains. If you need to bring a bag, keep it small. 

6. How and where do I access my Group Fitness class?

Fitness classes will take place in Multi Use #1 or outside of the MRLC. 

• Low Impact or Power Sculpt please go to Multi Use #1. This space is accessible from outside of the MRLC. Please wait by the doors east of the main doors to the Maple Ridge Leisure Centre. 
• Spin is located outside of the main doors to the Maple Ridge Leisure Centre. 
• Yoga is located west of the Maple Ridge Leisure Centre in the gated patio area outside of the pool. 

Participants should arrive no earlier than 10 minutes prior to their registered fitness class.  Please wait outside of the space until a Fitness Instructor welcomes you. 

7. What happens if it is raining during my Group Fitness class?

Fitness Classes are running rain or shine! Don’t worry – we have a back up plan. In the event of inclement weather, fitness classes will take place inside Multi Use #1. This space is accessible from the exterior of the Leisure Centre.

8. Will I be able to access the Maple Ridge Leisure Centre when I register for an Outdoor Group Fitness class?

Participants of the outdoor fitness classes will not be able to access the Maple Ridge Leisure Centre at this time. 

9. Do I have to wear Personal Protection Equipment (PPE) when I attend a Group Fitness class?

Wearing PPE is not required when attending a group fitness class. The choice of wearing PPE is up to the discretion of the individual. 

Facemasks and/or gloves can be worn to help protect you and those around you - you can learn more on the BC Centre for Disease Control website.

10. What do I do if I notice another patron who is not following the physical distancing rules or who is displaying symptoms of COVID-19?

If you notice another patron who is not following physical distancing rules or who may be displaying symptoms of COVID-19, please notify your Fitness Instructor.

11. What will happen if a Group Fitness participant shows signs of COVID-19?

If a patron is exhibiting symptoms of COVID-19, PRC staff will ask that they do not attend the Fitness Class and self-isolate for the recommended 14 days. A note will be made on the users account and they will be unable to register for any Fitness Centre timeslots until their self-isolation is over.

12. How are you monitoring or keeping track of symptomatic patrons and if they are staying away from classes, patrons and the facility for the recommended 14 days?

All programs are by registration only. Should a patron or a participant leave a program due to illness, staff will make a note on their file and remove their registration access to any programs for the recommended 14 days. 

At the time of registration, patrons are aware and have acknowledged that at the time of participation they are symptom free. 

Before participating in any PRC program we ask that all participants perform a self-assessment. At this time they will answer a series of questions. Do I have a fever? Do I have a cough? Have I been exposed to COVID-19? Etc. If a patron answers yes to any of these questions they will be required to leave the area.

13. If a Group Fitness participant or staff has tested positive for COVID-19 will I be notified?

The City will support Public Health in communicating community transmission occurrences.

14. Why are some classes indoors and others outdoors?

We are gradually reintroducing indoor classes. As Fall approaches we are looking at ways to safely and slowly integrate indoor fitness classes back into the Maple Ridge Leisure Centre. Some classes have remained outdoors due to the positive feedback and great weather we’ve been having. We are looking to transition all classes indoors in the Fall.

15. Can I cancel my registration for Group Fitness classes?

Yes. Cancellations can be done through email (registration@mapleridge.ca) or phone (604-467-7422) prior to your scheduled timeslot.  

16. How do I get to the outdoor patio for Outdoor Group Fitness?

The outdoor patio is located on the south side of the MRLC. 

• If you are coming up from the Leisure Centre parkade please continue to walk straight past the main entrance of the Leisure Centre. You will pass a playground on your left hand side. Continue on, make a slight left and you will see the gate to the outdoor patio. 
• If you are coming from the south side of the property (Walmart or 224th), walk towards the MRLC. You will see two gated areas: a playground and the patio. Please enter the patio area.

Look for your instructor as they will be there with some signage!