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Disputes must be in writing by the Registered Owner of the vehicle shown on the ICBC insurance documents and they must be submitted within 14 days of the date the ticket was issued. You may download a ticket dispute form or write a letter to the Licences & Bylaws Department be sure to include the ticket number, the reason for disputing and the registered owner’s contact information (address, phone number, email address).
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Payment can be made online as long as you have the ticket number and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank). Payment may also be made by calling the Licences & Bylaws Department at 604-467-7305 (press 2 for ticket payments) we accept Visa, MasterCard or American Express. Payments can also be made in person at 11995 Haney Place, Maple Ridge, BC via cash, debit card, cheque, Visa, MasterCard, or American Express. Or you can mail us a cheque (made payable to the City of Maple Ridge) to the above address, please include either a copy of the ticket or be sure to clearly identify the ticket # on the cheque.
Both parking tickets and municipal tickets can be paid online as long as you have the ticket number and one of the following forms of payment; MasterCard, Visa or certain Debit cards (TD Canada Trust, Bank of Montreal, Scotiabank and RBC Royal Bank).
Staff will review the dispute and contact the disputant/registered owner to advise if the ticket stands or will be waived. While the dispute is pending a decision, the time frame for the prompt pay reduction is put on hold. If you don't agree with the decision, you may request that the ticket proceed to Small Claims Court for a dispute hearing.
Not all tickets are reducible. If you've been issued a ticket which benefits from a reduced fine for prompt payment but are submitting a dispute, the time allocated to pay at the reduced fine amount is put on hold until the dispute is resolved.