Show All Answers

1. How do I contact the Active Kids Club program?
2. Does my AKC registration carry over year to year?
3. Does the AKC program offer a pro-rated amount if I only need care for an hour after school?
4. Why can’t I register my kindergarten at AKC during gradual entry?
5. How often do I need to update my Calendar Request during the school year?
6. Can I make changes to my registration?
7. When can I make changes to my registration?
8. Can I add extra days to AKC?
9. Can I request to swap days in a month?
10. How can I confirm my child’s registered days at AKC?
11. What happens if only one of my children are registered at AKC and the other child is waitlisted?
12. Does AKC offer subsidies for families?
13. Who do I contact if my child is ill or away from AKC?
14. Do I get a refund for days my child does not attend AKC?
15. Do I get a refund for days my child is ill and away from school, or following COVID-19 isolation protocol?
16. What if I don’t have my child’s sports or extracurricular schedule secured prior to enrollment and change cut offs?
17. How will someone notify me if my child moves from the waitlist into the program?

Show All Answers

1. What services will be offered at the temporary supportive housing project on Royal Crescent?
2. Who is operating the new temporary supportive housing project on Royal Crescent?
3. The new temporary supportive housing project does not have enough space for all of the people that are currently homeless in the community. What else is being done to address the need in the commun

Show All Answers

1. How do you plan a Block Party?
2. Where can block parties take place?
3. How do I request the the use of city streets for a Block Party?
4. What funding is available to support Block Parties?
5. What requirements are there when serving food at a Block Party?
6. What rules and regulations effect block parties?
7. How do I request the Fire Department to attend my Block Party?

Show All Answers

1. How do I use the Bulk Fill Water Stations?
2. Will my Operator ID and PIN number work at both Bulk Water Fill Stations?
3. What happens during a power outage?
4. Why do I have to sign a permit?
5. Will the municipal well on 272 Street be closed to the public?
6. Where can I view the Fraser Health Authority document entitled "Guideline for Bulk Water Hauling?"
7. Why is there a 4,000 litre limit on residential user permits?

Show All Answers

1. Who requires a business licence?
2. How do I apply for a business licence?
3. What type of business licence do I need?
4. Taking over an existing business or closing a business?
5. Moving your business?
6. Changing the name of the business?
7. Why do I need a business licence?
8. How do I get a business licence application?
9. How much does a business licence cost?
10. How long is a business licence valid for?
11. How long will it take to get a business licence?
12. Can I operate a business from my home?

Show All Answers

1. How do I make a bylaw complaint?
2. How does the City respond to complaints?
3. Can I keep chickens on a residential property?
4. Are stereo music and other similar noise covered by the Noise Bylaw?
5. When is construction noise exempted from the Noise Bylaw?
6. Can I cut the trees overhanging my property line?
7. Can my neighbour park in front of my house?
8. A complaint has been made against me and / or my property, how can I get a copy of the complaint?

Show All Answers

1. Why is adjudication used?
2. How can I pay a Bylaw Notice or Municipal Ticket?
3. How do I dispute a Bylaw Notice or Municipal Ticket?
4. What happens at the adjudication hearing?
5. Can I dispute a Bylaw Notice or Municipal Ticket if it paid?
6. What is an adjudication hearing?
7. What happens if I am unable to attend the hearing?
8. Do I need to appear in person for the hearing?
9. Can I appeal the adjudicator’s decision?
10. Can the adjudicator consider my financial situation?
11. What happens if I do not pay the penalty for the violation?

Show All Answers

1. General: What are the cemetery hours of operation?
2. General: Is your office located at a cemetery?
3. General: When is the Cemetery Caretaker on duty at the cemetery?
4. General: Which cemeteries are owned and operated by the City of Maple Ridge?
5. General: What does ‘Right of Interment’ mean, and what does it include?
6. General: What is the definition of “Resident”?
7. General: Can I purchase a plot or niche and put it on reserve?
8. General: What will a cemetery plot or niche cost?
9. General: Are the fees at both cemeteries the same?
10. General: Is there a limit to how long someone can be interred in a plot or niche?
11. General: What is the Perpetual Care Fund?
12. General: What guarantee do I have that Perpetual Care will take care of the cemetery?
13. General: Will the cemetery ever be used for something else?
14. General: How do I know if the marker I’ve ordered has been installed?
15. General: What steps do I take when a death has occurred?
16. General: What is “Control of Disposition” and who has it?
17. General: Can I pay Cemetery fees in advance or in installments?
18. General: What are the regulations around artificial flowers or landscaping on a plot?
19. Pre-planning: What can I plan in advance?
20. Pre-planning: What happens if I bought a plot or niche but don’t want it anymore?
21. Pre-planning: How many plots or niches can I buy?
22. Pre-planning: What future costs do I need to be aware of?
23. Pre-planning: Do you do interments on Statutory Holidays?
24. Pre-Planning: What happens if I change my mind and want a different kind of plot or niche?
25. Pre-Planning: What information is required if I want to reserve a plot or niche in advance?
26. Pre-Planning: How do I know what grave spaces are available?
27. Pre-Planning: What are the interment options?
28. Ground Burial: I have a full burial plot but my spouse wants to be cremated. Can we share the same plot?
29. Ground Burial: How many cremated remains are permitted on a full burial lot?
30. Ground Burial: Do I have to purchase a liner and what are they made of?
31. Ground Burial: One of my ancestors has a plot or plots in the cemetery. How do I have future interments added to these plots?
32. Cremation: What documents do I need to take with me to the Cemetery at the time of interment?
33. Cremation: What type of service can I have for cremated remains?
34. Cremation: What are my options for placement of cremated remains?
35. Cremation: What is commingling of cremated remains and is it allowed anywhere in the cemetery?
36. Cremation: When is a cremation liner required and why?
37. Cremation: What is a columbarium?
38. Cremation: What is the inside dimensions of the niches?
39. Cremation: How many urns can go in a niche?
40. Cremation: Is there a special kind of urn that the cremated remains need to be in?
41. Cremation: How secure are the niches?
42. Cremation: What type of memorial is used on the niches?
43. Cremation: What are the rules around the columbaria?
44. Cremation: Can my pet be cremated and buried with me?
45. Cremation: I have loved ones interred in the old Rosegarden. Can additional cremated remains be interred at the old Rosegarden?
46. Memorialization: How do I know if the marker I’ve ordered has been installed?
47. Memorialization: What is a marker installation fee?
48. Memorialization: How do I have a vase installed with the marker?
49. Memorialization: What size and type of marker can I have on a plot? How many markers can we have on one plot?
50. Memorialization: I would like to put a marker on our plot for someone who is not buried in the cemetery. Can this be done?
51. Locating a Loved One: How do I search for my loved one in your cemetery? Can I get a map of the cemetery?
52. Locating a Loved One: Do you have records for all burials in Maple Ridge?

Show All Answers

1. Why are there so many homeless people in Maple Ridge?
2. What is the City doing to address homelessness?
3. Why didn’t the City stop people from trespassing on the site when the camp formed?
4. What is the City doing to address the safety issues in the camp?
5. What is the City doing to end the encampment?

Show All Answers

1. How are tenants selected for this modular housing project?
2. How many people will be housed from the Maple Ridge Tent City?
3. How much does it cost tenants to live here?
4. How long are tenants allowed to stay at this temporary modular site?
5. What type of support services will be provided to tenants?
6. Will tenants be able use drugs on site?
7. How will Coast work with the community to keep neighbours informed?
8. What type of staffing is provided by Coast?
9. What type of experience does Coast have with supportive housing?
10. How will this modular housing be managed?
11. Why is ‘community-based support services’ important to housing the homeless?

Show All Answers

1. Why do I need to licence my dog?
2. If my dog is never out of the yard / house do they still need a licence?
3. How long is a dog licence valid for?
4. How much does a dog licence cost?
5. Can I buy my dog licence online?
6. I have a guide / assistance dog; do I need to purchase a licence?
7. What does my dog licence fee pay for?
8. What are the hours and phone number for the local shelter?
9. I no longer own the dog, what should I do?
10. Who can I report a lost dog to?
11. Who do I report a dog off leash in an unpermitted area to?
12. My neighbour's dog won't stop barking, what can I do?
13. Can I let my dog run off leash in Maple Ridge?
14. Why can't I allow my dog to run off leash?
15. How can I make a report about an unlicensed dog in my area?

Show All Answers

1. If I have a question at any point in the planning or application process, who should I contact?
2. What funding is available for festivals in Maple Ridge?
3. When should I send in my Special Event Application?
4. What happens after I send in my Special Event Application?
5. What if I need to change something on my Special Event Application?
6. I am hosting an event on Private Property; do I require a Special Event Permit?
7. I have received my “Preliminary Approval” - what now?
8. What insurance is required to host a festival or event in Maple Ridge?
9. Where can I get insurance coverage for my event?
10. When do I send in my Insurance Certificate?
11. What is the cost to get a permit?
12. Why am I being charged a damage deposit?
13. What are the guidelines for using parks for festivals or events?
14. Are there bathroom facilities available to use onsite?
15. Can I post flyers about my upcoming festival or event?
16. Can I set up a Bouncy Castle at my event?
17. Can I spike in Maple Ridge Parks?
18. Can vehicles be driven in Maple Ride Parks?
19. Who cleans up after my event?
20. Can I have a Food Truck or Vendor at my event?
21. Does The City of Maple Ridge - Parks, Recreation & Culture have equipment that our group can borrow?
22. Is there a charge to borrow equipment from the City of Maple Ridge?
23. I have booked a facility or park with a gate lock or door. How do I get a key?
24. What if I need electrical power access for my event?
25. How do I plan for Electrical Safety?
26. When do I require a permit to close a road?
27. How do I apply for a Highway Use Permit?
28. How do I plan for road safety?
29. Can I have a volunteer take control of a road closure or do I require a traffic control person?(TCP)?
30. I received my Highway Use Permit. Who closes the road?
31. How do I schedule and plan for Loading and Unloading at my event?

Show All Answers

1. How much notice will I have that my area is going to flood? How will I be told?
2. If I don't have enough sandbags to protect my house, where do I get more?
3. Where can I buy sandbags?
4. Where can I buy sand?
5. What should I do to minimize damage to my home during the flood?
6. What should I do if my home is flooded and I need to leave?
7. Where can I go if I can't stay at my own home or with friends?
8. Where can I take my pet if I am evacuated? Do they need vaccination papers, food, or bedding?
9. In the event of a flood, how long would it be before the water recedes?
10. What will happen to the sewer systems if there is a flood?
11. Would my water supply be affected in any way?
12. My insurance agent says I am not covered against flood damage. Who will pay for the damage to my property?
13. What do I need to do once I am allowed back home?

Show All Answers

1. What kind of health care services will be available to people in the new modular housing development? What health care services are available to people who are homeless?
2. What is an Intensive Case Management (ICM) team? Where is it located? Who is allowed to access those services?
3. What services does Fraser Health provide to people in Maple Ridge who have mental health and/or substance use concerns?
4. What harm reduction services does Fraser Health provide?

Show All Answers

1. What should people do to minimize damage to their homes if they are going to be away during the freshet?
2. How can I know if I am at risk?
3. What should people do if they are given an Evacuation Alert?
4. What should people do if they are given an Evacuation Order?
5. How will we know if we are being evacuated?
6. How much notice will a person have that their area is going to flood?
7. In the event of a flood, how long would it be before the water recedes?
8. What will happen to the sewer systems if there is a flood?
9. Would our water supply be affected in any way?

Show All Answers

1. What kinds of information can I request?
2. How do I obtain bylaw complaint records?
3. How to I obtain Fire Department records?
4. How do I make a request?
5. Is there a fee for requests?
6. How will the City respond to my request?
7. How do I request access to my personal information?
8. How is my personal information protected?
9. What if I think the City has incorrect information about me?

Show All Answers

1. What is Heritage?
2. How do I know if my property is heritage?
3. What are the implications of having my property listed on the Heritage Register?
4. What is a Heritage Alteration Permit and when is it required?
5. What is a Cultural Landscape?
6. What is a Heritage Revitalization Agreement?
7. What is a Heritage Zone?
8. What is a Heritage Conservation Area?
9. What are Heritage Conservation Covenants?
10. What are Heritage Incentives?

Show All Answers

1. Can the City of Maple Ridge stop the housing project on Fraser Street?
2. Will the City of Maple Ridge try to convince BC Housing to delay and reconsider the Fraser Street location at this late date?
3. What additional requests and supports is the City of Maple Ridge asking for to ensure the health and safety of vulnerable residents and the community?
4. What will be built on Fraser Street and who will live there?
5. Should Coast Mental Health be simply given the contract to operate the Fraser Street residence?
6. Does the City object to moving ahead with replacement housing on Fraser Street to replace the end-of-life modulars on Royal Crescent? Isn’t it badly needed?
7. Should you convince BC Housing to change the site at this late date?
8. What will happen on the Royal Crescent site when the modular buildings come down?
9. What other housing and supports are required in Maple Ridge?
10. Are you in touch with BC Housing to meet about the City’s housing needs and priorities?

Show All Answers

1. How do I apply for a position with the City of Maple Ridge?
2. What kinds of jobs are available at the City of Maple Ridge?
3. If I applied to an opportunity that closed, and then the same opportunity is reposted at a later date, do I need to apply again to be considered?
4. What if I applied to the wrong opportunity? Can I retract an application?
5. What if I missed the deadline date for a posted opportunity?
6. I made an error. How do I change my application?
7. Can more than one person use the same email address to apply?
8. Can I apply in person with my resume / application? (I do not have a computer.)
9. What if I don't have an email address?
10. When can i expect to hear of the status of my application following my interview?
11. How do I know that you got my application for a posting?
12. What does the recruitment process involve?
13. Can I follow up my online application with a hard copy?
14. Will I be contacted to confirm receipt of my application?
15. Who will be contacted by Human Resources during the hiring process? (I haven't heard anything.)
16. Does the City of Maple Ridge require potential employees to go through a Police Information Check?
17. How do I know the status of the competition?

Show All Answers

1. What services does the Permits section provide?
2. Why do I need a permit?
3. What types of things do I need a permit for?
4. What is the cost of a building permit?
5. I want to re-grade my property and bring in a "little" fill. Do I need a permit?
6. How long does it take to get a permit?
7. How can I find out what my property is zoned?
8. Where can I find the size of my lot?
9. What can I build on my single family residential lot?
10. How big can I build on my lot?
11. How do I determine the location of my house in relation to my property lines?
12. How high can I build a fence on my property?
13. What time will my building, plumbing, gas or electrical inspection be?
14. Can I request a certain inspector for inspections?
15. What do I need for a final inspection?
16. How do I know if I live in a floodplain?
17. What is a flood construction level?
18. How can I get a copy of my house plans or a copy of the occupancy certificate?
19. What size of accessory building can I build?
20. There's a new development being built beside my house and I'm worried about water coming onto my property. What can I do?
21. Why do I need a geotechnical engineer (for anything)?
22. How do I find out if a house I am purchasing has ever been used as a grow op?
23. What restrictions apply for building retaining walls?
24. Can I do my own plumbing on my property?
25. What is a Right of Way?
26. How can I find out about a Right of Way?
27. Where is my water, sanitary or storm connection?
28. What is a covenant?
29. What is an easement?
30. How do I arrange for an easement?
31. How do I find any legal documents shown on the title on my property?

Show All Answers

1. How long is each Personal Training session?
2. Do I need to have a pass or pay admission in additional to Personal Training fees?
3. Do my Personal Training sessions expire?
4. I submitted my application for Personal Training. When and who do I hear back from?
5. Do you offer 2 person Personal Training sessions?
6. What do I need to bring with me to the Personal Training sessions?
7. Where will my Personal Training sessions be held?
8. Do you take ICBC or WCB clients for Personal Training?

Show All Answers

1. When are the public information sessions?
2. What is the City’s role in the proposals?
3. What is the City's process for rezoning?
4. How will citizens know when the application has been made for rezoning for any of these proposals?
5. Who should I contact to express my thoughts, ideas or concerns on the proposals?

Show All Answers

1. How do I report issues with existing street lighting?
2. How long will it take for the street light to be repaired?
3. Is there any difference between the street lights on wooden poles and the ones on metal poles?
4. How do I request the installation of a street light at a specific location?

Show All Answers

1. What is the Beast Chat Bot?
2. Who is the Beast Horse Clock?
3. What is Bravestarr and what does it have to do with The Beast Horse Clock?
4. Who is Don Brayford?
5. Does The Beast Horse Clock move?
6. What is the legend of The Beast?
7. How is the Beast connected to the Environment?