Council Strategic Plan

Key Plan Components

The draft 2023-2026 Council Strategic Plan include a Mission, Vision, Values, and Priorities. 

Mission Statement

We strive for excellence  as we deliver vital municipal services with innovation, accountability and efficiency to meet the needs of the community now and into  the future. 

Vision Statement

Maple Ridge has unparalleled access to nature and is as distinct as its neighbourhoods. We don’t fit a mould. We are authentic, bold, adventurous and ambitious about our future.

Core Values

• Excellence | We are driven to exceed expectations.
• Integrity | We lead with honesty, fairness, and transparency, with our community’s interests at heart.
• Innovation | We encourage and support a culture of continuous improvement, embracing risk while cultivating new ideas, methods, and processes to deliver our services.
• Leadership | We inspire and empower everyone to be engaged and to champion building a better community.
• Equity, Diversity & Inclusiveness | We embed equity, inclusion, dignity and respect for all in our service delivery, to inform our decision-making and actions. We share in the responsibility to create a positive, diverse culture to honour our differences.
• Strong Relationships | Relationships are at the core of all of our work. We strive to build and enhance strong, trusted relationships with our community, other governments and agencies, Indigenous partners and other key groups for improved information-sharing, collaboration, and service-delivery.

Priorities

• Liveable Community | We continue to build Maple Ridge into a liveable community that meets the needs of our diverse residents, businesses and other stakeholders through community planning, transportation and infrastructure services that benefit and strengthen our City today and in the future.
• Climate Leadership & Environmental Stewardship | Climate change poses a tremendous risk to current and future generations. As stewards of our environmental assets, we value our natural infrastructure and seek to leverage its benefits to reduce our climate impact. We actively plan to mitigate and adapt to the impacts of climate change as our community grows, pursue the growth of green industries, and adopt promising practices and innovation.
• Engaged, Healthy Community | We provide dynamic public spaces for our residents to engage with their community and maintain an active lifestyle. Our citizens are proud to be from Maple Ridge and celebrate our history and culture. Residents feel safe and supported by their community and municipal services.
• Diversified, Thriving Economy | Our local economy is as diverse and vibrant as our community. We attract business investment to balance our tax base and provide employment opportunities across different sectors and our businesses are supported in their growth and innovation goals. Our community is a destination for seekers of arts, culture and outdoor adventure.
• Governance & Corporate Excellence | Responsive and accessible government is paramount to building public trust. We build that trust through the City’s communications, transparent engagement and customer-centric service experiences. We honour our service to our community through prudent financial management, effective public policy and transparent decision-making.

Performance Dashboards

The City identifies performance metrics and develops interactive dashboards with the adoption of each Council Strategic Plan. New dashboards will be unveiled at a Council meeting in late 2023.

Note: The dashboards work best with Chrome, Firefox and Safari browsers.

Staff Updates to Council

City staff provide regular updates to Council on the progress being made in relation to Council’s strategic priorities by all City departments. These reports touch on high-priority actions in progress and include a summary of key operational statistics that reflect the demand, response, and performance of service areas across the organization. 

For easier access and better comparability, operational statistics are presented using online dashboards that align with Council's strategic priorities. Each dashboard can be accessed from the Quarterly Report Dashboard Landing Page. 

Public engagement on the plan was undertaken in Spring of 2023. Thank you to everyone who provided feedback.  Council unanimously adopted the Strategic Plan at their Council meeting on Tuesday, May 9, 2023. Here is a quick reference guide to the 2023 – 2026 Council Strategic Plan.

Click HERE to download the Strategic Plan at a Glance document.