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Program Registration
Welcome to our Registration page! Here you will find ways to explore our programs and activities, online registration (for your computer or mobile phone), phone-in registration info and helpful videos to help you manage your online account.
Parks, Recreation & Culture General Inquiries: 604-467-7322 or prc@mapleridge.ca
Registration Inquiries: 604-467-7422 or registration@mapleridge.ca
Program Guide & Registered Programs
Fall Program Guide | Valid September 1 - December 31, 2023
Winter Program Guide | Valid December 31, 2023 - March 31, 2024
- Read Winter Guide Now | Click here to view the Winter Program Guide!
- Explore Non-Aquatic Programs Online| Now
- Register for All Non-Aquatic Programs:
- Online | Tuesday, November 28 @ 6:00 AM
- Phone (604-467-7422) & In-Person*| Thursday, November 30 @ 8:00 AM
- Explore Aquatic Programs Online| December 8, 2023
- Register for Aquatic Programs (including but not limited to swimming lessons):
- Online | Tuesday, December 12 @ 6:00 AM
- Phone (604-467-7422) & In-Person*| Thursday, December 14 @ 8:00 AM
Staggered Registration for Non-Aquatic and Aquatic Programs
Staggered Registration means we have separate registration dates for aquatics programs, such as swimming lessons, and non-aquatics programs, including summer camps, arts, sports, and fitness programs. The purpose of staggered registration is to allow our customers to focus on non-aquatics programs first, followed by aquatics programs, which are typically in high demand. By staggering the registration dates, customers can more easily prioritize their interests and register for their desired programs.
Have Questions?
We are always looking for ways to improve your experience! Email registration@mapleridge.ca.
Looking for Drop-in Programs & Activities?
Visit our Drop-In Programs & Activities page for schedules.
How & When to Register
There are three ways to register for Maple Ridge Parks, Recreation & Culture programs and activities.
- Online
Online registration is available 24/7. You can explore in the window below on this page, use the device of your choice (computer or mobile phone) to log into your account (view buttons under "Register Online"), or click here to get started. - Call Us
You can call 604-467-7422 to register during our Phone-In Hours (below); however, please note that we are experiencing high volumes of calls at this time. Please remain on hold to secure your spot in the queue or, if you are unable to hold, please consider our online registration option. If your call is regarding cancellations, changes to an existing registration, or a non-urgent inquiry, please email registration@mapleridge.ca.
Phone-In Hours (604-467-7422)
Mon - Fri | 8:00 AM - 8:00 PM
Sat/Sun | 8:00 AM - 7:00 PM
Stat Holidays | 8:30 AM - 3:00 PM - Walk In
Visit our Customer Experience team at the Maple Ridge Leisure Centre (11925 Haney Place) or the Albion Community Centre (24165 104 Avenue) during our Hours of Operation.
Refund & Cancellation Policy
NEED TO CANCEL? Please email registration@mapleridge.ca with at least 24 hours notice to receive your refund and free your space up to those who are waitlisted. While you may call 604-467-7422 to cancel your registration, we do experience a high volume of calls and you may be placed on hold while we work through the queue.
IF WE CANCEL A PROGRAM: A full refund will be processed or full credit will be applied to your Customer Account.
CUSTOMER REFUND REQUESTS: Refunds will be issued prior to the start date of the second class and will be pro-rated. Non-attendance without notification is not accepted as a refund request. Single day programs must give 24 hours notice or no refund will be issued.
MEDICAL REFUND REQUESTS: Requests must be accompanied with a medical certificate and received prior to the end of the program. Some exceptions apply.
CLASS TRANSFER POLICY: A class transfer may be possible based on availability, prior to the start of the second class. If there is no space available in another class choice a refund will be processed in accordance with the Refund Policy.