Create lists for your vital business information, staff contacts, emergency contacts, supplier contacts and customer contacts.
What Are Essential Services
A service that when not delivered, creates an impact on the health and safety of individuals.
A service that may lead to the failure of a business unit if activities are not performed in a specified time period.
A services that must be performed to satisfy regulatory requirements.
A service where if not performed, the impact may be immediate or may occur over a time period.
This means that your business may be forced to modify, reduce or even eliminate specific services/functions to cope with the impacts of the emergency.
During an emergency, your business may experience a disruption in your operations due to:
High staff absenteeism;
Unavailability of supplies and materials;
Interruptions to services like power, transportation and communications.
How to Determine and Prioritize Your Essential Services
Complete an Essential Service Ranking: This will help you to create a list of essential services by department. Then rate the degree to which it will negatively impact the various key areas such as financial, employees and customers.
Prioritize and Categorize: For each essential service, assign a rating (A, B or C). Rate the impact on each service such as staff absenteeism, unavailability of critical supplies, or disruptions to essential systems.
A) Essential services/functions.
B) Services that can be suspended for a short period of time.
C) Services that can be suspended for an extended period of time.