How to Contact Council

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Listening to and responding to the needs of the community is a priority for Maple Ridge Municipal Council. Feedback from our residents on municipal projects and proposed developments, as well as suggestions to improve municipal programs, are always welcome and respectfully received, and given full consideration by Mayor and Council. We appreciate and thank you for taking the time to correspond with us.

 

 

 

 

Appearing as a Council Delegation

At each regular meeting of Council or Committee of the Whole, Council invites presentations by citizens or other parties with concerns about issues affecting the District of Maple Ridge.

In accordance with the Council Procedures Bylaw, [PDF, 153KB] you must submit a request in writing to the Clerk's Department one week prior to the meeting at which you wish to appear. If there is not an available time slot, you will be contacted by a staff member of the Clerk's Department to make alternative arrangements for your request. Due to time constraints, it is necessary to limit delegation appearances to 10 minutes. The letter should be mailed to:

Clerk's Department
District of Maple Ridge
11995 Haney Place
Maple Ridge, B.C. V2X 6A9

You may also fax your letter to 604-467-7329 or email clerks@mapleridge.ca. Please include your name, address, telephone number where you can be reached during the day and the issue you wish to discuss.

A staff member will contact you to confirm your attendance at the meeting. If you require any audio/visual equipment, please advise the staff member at this time.

Committee of the Whole meetings generally take place the first and third Monday beginning at 1:00 pm and Council meetings are generally the second and fourth Tuesday beginning at 7:00 pm. Please check the meeting schedule for dates. Meetings take place in Council Chambers on the main floor of the Municipal Hall. Delegations are one of the first items of business on the agenda so it is important to be at the meeting by the designated start time. If you have made arrangements to use audio/visual equipment, it is recommended that you meet with a Clerk's Department representative 15 minutes before the start time.

When it is time for you to speak, the Mayor will ask you to come forward to the podium at the front of the Chamber. Please be sure to clearly state your name and address at the start of your presentation and speak directly into the microphone provided. You will be given a maximum of 10 minutes to make your presentation, after which the Mayor and/or Council members may ask you questions. If you wish to distribute your presentation to Council you will need to provide nine copies - seven for the Mayor and Council,one for the Chief Administrative Officer and one for the Corporate Officer.

Once you have finished your presentation, you may resume your seat to watch the remainder of the meeting, or you may leave. If you elect to leave, please do so in a quiet, orderly manner so as not to interrupt the proceedings.

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Birthday & Anniversary Greetings

The Mayor is pleased to provide greetings to Maple Ridge residents celebrating a birthday of 75 years and up, as well as to Maple Ridge couples celebrating an anniversary starting at the 40th. Greetings are issued in five year increments, eg: 75, 80, 85, etc. for birthdays or 40, 45, 50, etc. for anniversaries. Please provide the information indicated below in writing, by fax or email to::

Mayor's Office
District of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9

Fax: 604-466-4308
cennis@mapleridge.ca

• Name of Celebrant(s) (as it should appear on certificate)
• Address of Celebrant(s)
• Mailing Address for Certificate (if different from address of celebrant)
• Occasion
• Date of Birthday or Anniversary
• Number of Years Celebrating
• Contact Name
• Contact Telephone/Email

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Inviting the Mayor and/or Council to Your Function

The Mayor's Office receives numerous invitations to various events that take place in and around the District of Maple Ridge. To ensure that requests are tracked, recorded and processed in an equal and timely manner, please provide the information indicated below in writing, by fax or email to:

Mayor's Office
District of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9

Fax: 604-466-4308
cennis@mapleridge.ca

• Name of Your Organization
• Name of Event
• Date of Event
• Time of Event
• Location of Event
• Nature of Event
• Contact Person
• Telephone/Email of Contact Person
• Is Invitation Open Council Members

Additionally, please provide details as to the specific role that you would like the Mayor to play at your event and a schedule of events. For example, indicate if you would like the Mayor to speak at your event, take part in a ceremony, etc. Once we have reviewed your request, you will receive confirmation of the Mayor's availability. On certain occasions, the Acting Mayor or a member of Municipal Council may represent the Mayor at events.

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Letters

If you wish to submit a letter for Council's consideration it should be addressed to:
Mayor and Council
District of Maple Ridge
11995 Haney Place
Maple Ridge, B.C. V2X 6A9

You may also fax your letter to 604-467-7329 or email to mayorandcouncil@mapleridge.ca. Please include your daytime contact information.  Unless you indicate otherwise, your letter may be included on a public Council agenda and will become public information.

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Petitions

A petition is a formal written request made to an official person or organized body. A petition can play an integral role in the communication between residents and elected officials. Petitions should be addressed to Mayor and Council and request that a particular action be taken that is within the authority of the District of Maple Ridge. A petition is considered a public document and all information contained in it will be subject to the scrutiny of Mayor and Council, District staff and the general public. Listed below are the procedures for receipt and recognition of public petitions.

Paper Petition Requirements

• Must be legible, typewritten or printed in ink (no pencil)
• Show the text of the petition at the top of each page with pages numbered
• Each page of the petition should include the statement "By signing this petition, I acknowledge that this petition will become a public document and all information contained in it will be publicly available."
• Contain original signatures only, written directly on the petition
• Include the address of each petitioner - no phone numbers
• Send by mail or deliver in person to the attention of the Clerk's Department

Electronic Petition Requirements

• Show the text of the petition on the sign-in page
• Supporters of the petition must be informed, and acknowledge, that the petition will be a public document and all information contained in it will be publicly available
• Individual e-mail responses to an electronic petition will not be accepted
• Supporters must provide their name, address and a valid e-mail address
• Submit a downloaded PDF of the list of supporters to the Clerk's Department at clerks@mapleridge.ca

Sample Petition Template [PDF, 36KB]

 

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Program Greetings & Advertisements

The Mayor's Office is pleased to provide a Letter of Welcome for your souvenir, promotional or event program for events taking place in the District of Maple Ridge. All Letters of Welcome are provided in PDF format. Please provide the information indicated below in writing, by fax or email to:

Mayor's Office
District of Maple Ridge
11995 Haney Place
Maple Ridge, BC V2X 6A9

Fax: 604-466-4308
cennis@mapleridge.ca

• Name of Your Organization
• Name of Event
• Date of Event
• Location of Event
• Nature of Event
• Contact Person
• Telephone/Email of Contact Person

The Mayor's Office does not have an advertising budget. For further information, please contact our Manager Corporate Communications at farmstrong@mapleridge.ca.

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Service Request Form

This form is meant to address non-emergency issues.

If you live, work or are just visiting Maple Ridge, we encourage you to use the Service Request Form to comment on any issues or report any concerns. The information you provide on this form, is the only way we will be able to contact you regarding your request. We cannot accept anonymous requests or complaints. All information submitted is confidential.

WARNING: Do not use the Service Request Form to report issues of an emergency nature or for conditions requiring an immediate response.

Contact the 24-hour emergency dispatch at 604-463-9581 for the following:

• Safety or health issues that requires immediate attention.
• To report sewer back-ups, water service breaks, water main breaks, missing manhole covers, missing stop signs, traffic light issues, or fallen trees blocking the road.

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